FAQ
Frequently asked questions
Everything you need to know about ShowUpIQ, integrations, and appointment recovery.
What is ShowUpIQ?
ShowUpIQ is an AI-powered appointment recovery platform that helps businesses reduce no-shows, automate reminders, manage smart waitlists, and fill cancelled appointments.
Does ShowUpIQ replace my booking system?
No. ShowUpIQ is designed to work with the booking or scheduling system your business already uses.
Is ShowUpIQ a CRM?
No. ShowUpIQ is not a CRM. It works alongside your current booking or scheduling system.
How does ShowUpIQ fill cancelled appointments?
When an appointment becomes available, ShowUpIQ identifies qualified people from your waitlist, sends automated SMS messages, and continues outreach until someone accepts the opening.
Do patients or clients need to download an app?
No. Appointment offers and reminders are delivered through SMS.
Can ShowUpIQ support multiple locations?
Yes. Growth and Scale plans are designed for businesses with multiple locations, and Enterprise supports unlimited locations.
Does ShowUpIQ offer API access?
Yes. Open API access is available through qualifying plans or custom agreements.
Can ShowUpIQ connect to custom booking software?
Custom connections may be available through API access, webhooks, or integration support.
How long does setup take?
Setup time depends on the booking system, number of locations, workflow complexity, and integration method.
Can I track recovered revenue?
Yes. ShowUpIQ provides reporting on recovered appointments, response rates, estimated revenue recovered, and other appointment performance metrics.
Does ShowUpIQ guarantee that every appointment will be filled?
No. Appointment recovery depends on waitlist size, timing, availability, patient or client interest, appointment type, and other factors.